The "Multitrans" company has a package of agreements with the structural units of JSC "Russian Railways" for sending and receiving freight wagons from/at any station within the Russian Federation and so "Multitrans" can act on your behalf as a consignor and/or as a consignee and take care of all procedures related to dispatch and/or accept of rolling stock (freight wagons).

And if necessary "Multitrans" can:
assure transportation of cargo to the station and/or from the station
develop and approve the loading plan
perform cargo handling
formalize dispatch and/or receipt of freight wagons at the stations
do all required payments to JSC "Russian Railways"
In case of non-performance or improper performance of obligations by JSC "Russian Railways" related to timely and safe transportation of entrusted cargo (such situation is possible) "Multitrans" will:
control the preparation of all necessary for claim work acts (documents)
obtain the recovery of damage in commercial court (court of arbitration)